Common questions, straight answers.

It depends on how many movers cover your route and are free on your date. You'll see every match on one page, usually straight away.

Before booking, change it from your quote page and your prices are recalculated for the new date. After booking, message your mover to request a change. Changes depend on availability and may affect the price.

Cover varies by mover. Mover profiles show their insurance details, and every mover's documents are checked before they go live.

Yes. Packing, dismantling, storage and cleaning can be added before you book. Some movers will also add extras after booking by arrangement.

Each mover sets their own, so the free-cancellation window and any fee vary. The exact terms are shown on the mover's profile and at checkout, and saved with your booking when you pay. If a mover cancels a confirmed booking, you get a full refund.

When you book. Pay in full, pay a deposit now with the balance due 14 days before your move, or spread the cost with Klarna. The exact amounts are shown at checkout.

Yes. Your payment is held securely and only released to the mover after your move is completed, which protects you from no-shows or unfinished jobs.